Reporting
Performance overview
No conversations in this range. Widen the dates, or open
the test page and start a chat.
Chat Flow outcomes
Automated Support visits are shown here separately and excluded from chat performance totals.
Chats per day
Click a bar to filter the details below to that day
By department
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Chat domain performance
Chat sources within the selected dates and domain · historical chats are attributed to ConnectedSolutionsGroup.com
Agent performance
Within the selected range · click a row to filter the details to that agent